Our commitment to you

Clearlines Telephone Co Inc. is an enhanced connectivity provider that provides business customers with Internet, data, WiFi, telephony and video.

Clearlines Telephone Co. Inc. has always been and will continue to be committed to protecting Personal Information. Clearlines has established its Privacy Policy using the ten principles set out in the National Standard of Canada entitled Model Code for the Protection of Personal Information. These ten principles are the following:

a. Being accountable
b. Identifying the purposes for Personal Information collection
c. Obtaining consent
d. Limiting the collection of Personal Information
e. Limiting the use, disclosure and retention of Personal Information
f. Keeping Personal Information accurate
g. Safeguarding Personal Information
h. Being open about policies and practices
i. Providing access to Personal Information
j. Challenging Compliance

Clearlines Telephone Co. Inc. relies on these ten principles to protect the Personal Information collected from its Customers, Employees and Web Site Users. Clearlines has established its Privacy Policy in accordance with The Personal Information Protection and Electronic Documents Act (“PIPEDA”)

The Personal Information that may be collected in relation to Web Site Users through an online form typically includes (but is not limited to) name, phone number, email address.

  • Collection and Use of anonymous web information through the use of Cookies: During a Web Site User’s interaction with one of Clearlines' websites, Clearlines may use a browser feature called a "cookie" to collect information anonymously and track user patterns on Clearlines' websites. A cookie is a small text file containing a unique identification number that identifies a Web Site User’s browser – but not the Web Site User personally – to Clearlines' computers each time a Web Site User visits one of the Clearlines websites using cookies. Cookies tell Clearlines which pages of its websites are visited and how many people visited each web page. This helps Clearlines understand consumer interests and enhance the on-line experience of visitors to the Clearlines websites. Cookies also serve to identify your computer so that your preferences can be saved for future visits and advertising based on your previous interaction with the site, Clearlines works with third parties that use these cookies to help us with such traffic management, research and analytic.

The use of cookies is an industry standard and many major browsers are initially set up to accept them. You can reset your browser to either refuse to accept all cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features available on Clearlines' websites.

We do not use Third Party Cookies and Advertisements:

Clearlines Telephone Co Inc. does not sell Personal Information about its Customers, Employees and/or Web Site Users. Clearlines may share Customers' Personal Information with its partners, associates and third party service providers. In such cases, the relationship with the partner, associate or third party is governed by strict confidentiality standards and policies to ensure the Customer's Personal Information is secure and treated in accordance with PIPEDA and with the utmost care and respect.

Except as required or permitted by law, when disclosure is made to a third party other than a Clearlines partner or associate, or a third party service provider, the consent of the individual shall be obtained and reasonable steps shall be taken to ensure that any such third party has Personal Information privacy procedures and policies in place that are comparable to those implemented by Clearlines. Such third parties are provided only with such information as is necessary in the circumstances. Personal Information provided to third parties may be used only for the purpose stipulated and is subject to strict terms of confidentiality.

In the event that a third party service provider is located in a foreign country, Customer and Employee Personal Information may be processed and stored in such other foreign country. In such circumstances, the governments, courts or law enforcement or regulatory agencies of that country may be able to obtain access to your Personal Information through the laws of the foreign country. Whenever Clearlines engages a third party service provider, we require that its privacy and security standards adhere to this Privacy Policy and applicable Canadian privacy legislation.

The nature of the safeguards varies depending on the sensitivity of the Personal Information, the scope of the Personal Information, and the method of storage of that information. More sensitive types of Personal Information will be safeguarded by a higher level of protection, including encryption. Personal Information is stored in Canada under strict confidentiality standards.

Anti-Spam Policy

The following describes the Anti-Spam Policy for our HTTPS://WWW.CLEARLINES.COM website.

What Is Spam?

Spam is unsolicited email, also known as junk mail (received via email), or UCE (Unsolicited Commercial Email). Virtually all of us have opened the inbox of an email account and found emails from an unknown sender. By sending email only to those who have requested to receive it, we at CLEARLINES TELEPHONE COMPANY INC. are following accepted permission-based email guidelines.

What About The Laws Against Spam?

They exist. However, as with any body of laws, any individual Province spam statutes can and will vary. The spam laws of each Province can not only vary, but also have different definitions of unsolicited commercial email. Additionally, there may be various federal agencies keeping track of spam, including the Federal Trade Commission (FTC). At the Federal level, the CAN-SPAM Act of 2003 promulgates some attempt at a coherent and unified approach to unsolicited commercial email. Ultimately, it would be difficult to enforce spam law violations on any consistent or pervasive basis, so your own vigilance is your own best first line of defense. Beyond that, we protect you by ensuring that you are 100% in control of whether or not you ever hear from CLEARLINES TELEPHONE COMPANY INC. by email initially or in the future, as detailed in our “No Tolerance” policy below.

Our No Tolerance Anti-Spam Policy

COPYRIGHT WARNING: The legal notices and administrative pages on this website, including this one, have been diligently drafted by an attorney. We at CLEARLINES TELEPHONE COMPANY INC. have paid to license the use of these legal notices and administrative pages on HTTPS://WWW.CLEARLINES.COM for your protection and ours. This material may not be used in any way for any reason and unauthorized use is policed via Copyscape to detect violators.
QUESTIONS/COMMENTS/CONCERNS: If you have any questions about the contents of this page, or simply wish to reach us for any other reason, you may do so by using our Contact information.
 

Copyright Notice

The following describes the Copyright Notice for our HTTPS://WWW.CLEARLINES.COM website.
The entire contents of our CLEARLINES TELEPHONE COMPANY INC. website are protected by intellectual property law, including international copyright and trademark laws. The owner of the copyrights and/or trademarks are our website, and/or other third party licensors or related entities.
You do not own rights to any article, book, ebook, document, blog post, software, application, add-on, plugin, art, graphics, images, photos, video, webinar, recording or other materials viewed or listened to through or from our HTTPS://WWW.CLEARLINES.COM website or via email or by way of protected content in a membership site. The posting of data on our website, such as a blog comment, does not change this fact and does not give you any right in the data. You surrender any rights to your content once it becomes part of our website.
YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON OUR WEBSITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You must retain all copyright and other proprietary notices contained in the original material on any copy you make of the material. You may not sell or modify the material or reproduce, display, publicly perform, distribute, or otherwise use the material in any way for any public or commercial purpose. The use of paid material on any other website or in a networked computer environment for any purpose is prohibited. If you violate any of the terms or conditions, your permission to use the material automatically terminates and you must immediately destroy any copies you have made of the material.
You are granted a nonexclusive, nontransferable, revocable license to use our HTTPS://WWW.CLEARLINES.COM website only for private, personal, noncommercial reasons. You may print and download portions of material from the different areas of the website solely for your own non-commercial use, provided that you agree not to change the content from its original form. Moreover, you agree not to modify or delete any copyright or proprietary notices from the materials you print or download from CLEARLINES TELEPHONE COMPANY INC.. Also note that any notice on any portion of our website that forbids printing & downloading trumps all prior Provincements and controls.
As a user at HTTPS://WWW.CLEARLINES.COM, you agree to use the products and services offered by our website in a manner consistent with all applicable local, Province and federal laws and regulations. No material shall be stored or transmitted which infringes or violates the rights of others, which is unlawful, obscene, profane, indecent or otherwise objectionable, threatening, defamatory, or invasive of privacy or publicity rights.
Our website prohibits conduct that might constitute a criminal offense, give rise to civil liability or otherwise violate any law. Any activity that restricts or inhibits any other CLEARLINES TELEPHONE COMPANY INC. user from using the services of our website is also prohibited. Unless allowed by a written agreement, you may not post or transmit advertising or commercial solicitation on our website.
CHANGE NOTICE: As with any of our administrative and legal notice pages, the contents of this page can and will change over time. Accordingly, this page could read differently as of your very next visit. These changes are necessitated, and carried out by CLEARLINES TELEPHONE COMPANY INC., in order to protect you and our HTTPS://WWW.CLEARLINES.COM website. If this page is important to you, you should check back frequently as no other notice of changed content will be provided either before or after the change takes effect.
COPYRIGHT WARNING: The legal notices and administrative pages on this website, including this one, have been diligently drafted by an attorney. We at CLEARLINES TELEPHONE COMPANY INC. have paid to license the use of these legal notices and administrative pages on HTTPS://WWW.CLEARLINES.COM for your protection and ours. This material may not be used in any way for any reason and unauthorized use is policed via Copyscape to detect violators.
QUESTIONS/COMMENTS/CONCERNS: If you have any questions about the contents of this page, or simply wish to reach us for any other reason, you may do so by using our Contact information on our website.
   

DMCA Compliance


The following describes the DMCA Compliance for our HTTPS://WWW.CLEARLINES.COM website.
We at CLEARLINES TELEPHONE COMPANY INC. are committed to responding to any alleged copyright violations, should they occur. Notice of any alleged violation should take the form proposed by the U.S. Digital Millennium Copyright Act as revealed at http://www.copyright.gov.
Remedy
If any material infringes on the copyright of any offended party, we may remove the content from HTTPS://WWW.CLEARLINES.COM, prevent access to it, terminate or block access for those responsible for the content, and/or any other action deemed appropriate. We may also pass along record of the incident for documentation and/or publication by third parties at our discretion.
Not Legal Advice/No Attorney-Client Relationship
If you believe your rights have been violated, it can be a serious matter. This DMCA notice exists solely to effectuate our efforts, as website owners, to prevent and eliminate infringement on intellectual property rights. It is no substitute for the assistance of competent legal counsel. Other remedies and action, such as against an internet service provider (ISP), may exist. You may wish to seek legal help immediately.
Notification
For your convenience and to speed resolution, notice of alleged infringement may be tendered to CLEARLINES TELEPHONE COMPANY INC. via email, using the email address and/or contact information provided on this website. We warn that you will be liable for any and all statutory and common law damages, as well as court costs and attorney fees, if you falsify a claim that your copyrights have been violated. Six figure awards have already been granted for bogus complaints, so seeking the help of competent counsel is advised. Assuming you still wish to assert copyright violation, you should provide the following to speed up the process:
STEP 1. Identify in adequate detail the copyrighted item you believe has been violated, by providing the URL to the protected work, ISBN#, or otherwise. STEP 2. Identify the URL of the webpage that you assert is infringing the copyrighted work listed in item #1 above. STEP 3. Provide contact information for yourself (email address is preferred, phone is suggested). STEP 4. Provide information sufficient to allow us to notify the owner/administrator of the allegedly infringing webpage or other content such as a blog or forum posting (email address is preferred). STEP 5. Include the following Provincement: "I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law." STEP 6. Include the following Provincement: "I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed." STEP 7. Digitally sign your affirmation.
Counter-Notification
Note that the party representing the affected website or provider of content can issue a counter-notification under sections 512(g)(2) and (3) of the Digital Millennium Copyright Act, and so we may again post or link to the content in that case.
For your convenience, counter notification may be tendered via email, using the email address and/or contact information provided on this website. We warn that you will be liable for any and all statutory and common law damages, as well as court costs and attorney fees, if you falsify a claim that others’ copyrights have NOT been violated.
Assuming you still wish to file a counter-notice, you should provide the following to speed up the process: STEP 1. Identify the specific URLs or other unique identifying information of material that we have removed or disabled access to. STEP 2. Provide your name, address, telephone number, email address, and a Provincement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, and that you will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person. STEP 3. Include the following Provincement: "I swear, under penalty of perjury, that I have a good faith belief that each item of content identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled, or that the material identified by the complainant has been removed or disabled at the URL identified and will no longer be shown." STEP 4. Digitally sign the affirmation.
CHANGE NOTICE: As with any of our administrative and legal notice pages, the contents of this page can and will change over time. Accordingly, this page could read differently as of your very next visit. These changes are necessitated, and carried out by CLEARLINES TELEPHONE COMPANY INC., in order to protect you and our HTTPS://WWW.CLEARLINES.COM website. If this page is important to you, you should check back frequently as no other notice of changed content will be provided either before or after the change takes effect.
COPYRIGHT WARNING: The legal notices and administrative pages on this website, including this one, have been diligently drafted by an attorney. We at CLEARLINES TELEPHONE COMPANY INC. have paid to license the use of these legal notices and administrative pages on HTTPS://WWW.CLEARLINES.COM for your protection and ours. This material may not be used in any way for any reason and unauthorized use is policed via Copyscape to detect violators.
QUESTIONS/COMMENTS/CONCERNS: If you have any questions about the contents of this page, or simply wish to reach us for any other reason, you may do so by using our Contact information on our website.